All Systems Operational

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LunaTech's System Status keeps you up-to-date on any and all performance issues and maintenance activity with our services.

Hosted PBX, UC, and Virtual Fax ? Operational
Voice - Inbound   ? Operational
Voice - Inbound (Toll Free)   Operational
Voice - Outbound   ? Operational
Endpoint Registration   Operational
On-Net Connectivity   ? Operational
UC One   ? Operational
Virtual Fax   ? Operational
Call Recording   Operational
myPortal   ? Operational
Zoom Operational
Zoom Meetings   Operational
Zoom Video Webinars   Operational
Zoom Group Messaging   Operational
Zoom Cloud Room Connector   Operational
Zoom Expanded Audio   Operational
LunaNet   ? Operational
LunaWAN   ? Operational
Hosted Exchange   ? Operational
Microsoft Office 365   ? Operational
LunaTech Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jul 22, 2018

No incidents reported today.

Jul 21, 2018

No incidents reported.

Jul 20, 2018

No incidents reported.

Jul 19, 2018

No incidents reported.

Jul 18, 2018

No incidents reported.

Jul 17, 2018

No incidents reported.

Jul 16, 2018
Postmortem - Read details
Jul 17, 16:15 PDT
Resolved - This incident has been resolved. An RFO will be provided as soon as it becomes available.
Jul 16, 09:21 PDT
Update - We are continuing to monitor for any further issues.
Jul 13, 23:21 PDT
Monitoring - In working with our ULC's, we have stabilized traffic to the LunaTech network and will continue to monitor this. Thank you for your patience in this matter. We will additionally provide an RFO (Reason for Outage) as soon as we're able.
Jul 13, 23:18 PDT
Identified - Our engineering team has identified the issue with multiple Underlying Carriers (ULCs) and we are working with these carriers to resolve the issue. Thank you for you patience.
Jul 13, 21:05 PDT
Update - We are continuing to investigate this issue.
Jul 13, 17:15 PDT
Investigating - Services are degraded and we are investigating. Please standby for more information.
Jul 13, 17:05 PDT
Jul 15, 2018

No incidents reported.

Jul 14, 2018

No incidents reported.

Jul 13, 2018
Resolved - This incident has been resolved with no further issues. Thank you again for your patience.
Jul 13, 15:43 PDT
Update - We are continuing to monitor for any further issues.
Jul 13, 12:17 PDT
Monitoring - We have applied a fix with the affected ULC (Underlying Carrier) on this issue are monitoring the results.
Jul 13, 12:16 PDT
Update - We have identified the issue being related to an upstream outage to a major Tier 1 Underlying Carrier (ULC). Our engineering team has removed this carrier's ability to route to the LunaTech network and we are continuing to monitor this. All service levels have been restored for the time being and we are working with the carrier toward a resolution. We thank you for your patience.
Jul 13, 10:37 PDT
Identified - We have identified the issue and are working diligently to restore service levels to normal status. Thank you for your patience.
Jul 13, 09:29 PDT
Investigating - We are experiencing degraded performance on inbound/outbound Voice and UC services as well as access to end-user and administration web portals. Our engineering teams are investigating the issue to determine the root cause and remediate ASAP. We will provide updates as soon as we have them.
Jul 13, 09:12 PDT
Jul 12, 2018

No incidents reported.

Jul 11, 2018

No incidents reported.

Jul 10, 2018

No incidents reported.

Jul 9, 2018

No incidents reported.

Jul 8, 2018

No incidents reported.