Inbound/Outbound Faxing Issue

Incident Report for LunaTech

Resolved

There was a temporary routing issue caused faxes to not process correctly. This has been resolved and all fax services are operational.

Posted Dec 05, 2016 - 11:57 PST

Monitoring

This outage with faxes has been resolved. We will post an RFO (Reason for Outage) as soon as we have one. If anyone is still having an issue with sending or receiving faxes please call or email Support. Thank you for your patience.

Posted Dec 05, 2016 - 11:49 PST

Investigating

We are investigating an issue with faxes, both inbound and outbound, not able to be received or sent. Our engineering teams are looking into the issue. We will post a further update as soon as we have one.

Posted Dec 05, 2016 - 11:33 PST